| 1. |
Register to mytubewasLATE.com |
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| 2. |
Go to the late tubes page |
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| 3. |
Click on all the tubes that you were delayed on by more than 15 mins
Top Tip : Measure how long your journey usually takes you. You will then be able to tell on a day with tube delays if you are delayed by over 15 minutes |
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| 4. |
We automatically fill in the claim form for you |
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| 5. |
Submit your claim online or print of the claim and send FREEPOST to TFL |
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| 6. |
You wait for your refund in the form of vouchers |
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| 7. |
Use these vouchers to buy your next season ticket or to top up your oyster card! |